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Hallowmas Led Candle

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FAQ

Q1. Can I have a sample order for led candle ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.

Q3. Do you have any MOQ limit for led candle order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 7-10 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led candle?

A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.

Q6. Is it OK to print my logo on led candle product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Payment method?

A: We accept T/T and Western Union.sample test order:after we get 100% payment of sample and shipping cost ,with 3-5 days will arrange shipment.Mas order:after we 30% payment as deposit,then start to prepare production,the 70% balance should be pay before shipping.